Shift Supervisor (Full-Time)

Autozone; Washington (District of Columbia); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Full-Time Shift Supervisor to assist in store management, ensuring productivity and customer satisfaction. Responsibilities include training staff, managing operations, and maintaining a safe environment. The ideal candidate will demonstrate integrity and excellent communication skills while driving sales and customer service.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance

401(k) with company match

Opportunities for career growth

Tuition reimbursement

Qualifications

• Assist Store Manager in supervising and training personnel.
• Ensure compliance with company policies and loss prevention procedures.
• Address customer concerns and resolve them effectively.

Responsibilities

• Assist in managing store operations during the absence of the Store Manager.
• Monitor cash flow, inventory, and security control.
• Motivate staff to deliver exceptional customer service.

Skills

Communication

Decision-Making

Integrity

Customer Service

Education

High School diploma or equivalent

ASE Certification

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager in leading company initiatives and ensuring maximum productivity. They are responsible for training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist the Store Manager in supervising, training, and developing store personnel.
2. Assume responsibility for store operation and the commercial department during the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Help manage the Commercial and Hub Departments (if applicable) to ensure commercial accounts and store deliveries are serviced as promised.
4. Delegate and ensure timely completion of store merchandising tasks.
5. Operate cash registers and follow cash handling duties, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Utilize ZNET to assist customers in locating merchandise or finding suitable alternatives.
8. Maintain a safe working environment and ensure AutoZoners implement safety practices, including PPE (Personal Protective Equipment).
9. Monitor cash flow, inventory, and security control.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and execute proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback on AutoZoner performance to the store manager.
15. Assist in monitoring and managing activities related to Risk & Safety Management to maintain a safe work environment.
16. Address customer concerns and resolve them with the goal of turning complaints into compliments.
17. Process returns and manage inventory effectively.
18. Communicate AutoZoner issues and concerns to the Store Manager promptly and confidentially.
19. Motivate AutoZoners to deliver WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

• High School diploma or equivalent.
• ASE Certification preferred.
• Demonstrate high integrity.
• Excellent communication and decision-making skills.
• Ability to drive customer service.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs aimed at improving the physical, mental, and financial wellbeing of AutoZoners, including:

• Competitive pay and paid time off.
• Unrivaled company culture.
• Medical, dental, vision, life, and disability insurance options.
• Health Savings and Flexible Spending Accounts with wellness rewards.
• Exclusive discounts, including AutoZone in-store discounts.
• 401(k) with company match and Stock Purchase Plan.
• AutoZoners Living Well Program for health and wellness.
• Opportunities for career growth and tuition reimbursement.

Eligibility and waiting period requirements may apply. Benefits may differ for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands. Learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: An applicant’s criminal record is not an automatic disqualification. Consideration is given based on factors such as relevance to the position, nature and time of offense, and other relevant information, in compliance with applicable laws including Fair Chance Ordinances in various cities.

AutoZone may consider certain offenses relevant for roles involving financial transactions, driving company vehicles, or supervising minors.

Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

We continuously accept applications for this position. Our hiring managers review submissions regularly and will contact suitable candidates.