Shift Supervisor (Full-Time)

AutoZone; Virginia; On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading company as a Shift Supervisor where you will assist the Store Manager in driving store performance and operations. You will be responsible for supervising daily activities, training staff, delivering exceptional customer service, and maintaining safety protocols. AutoZone offers a supportive environment with growth opportunities and comprehensive benefits, including competitive pay and health insurance.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance

401(k) with company match

Tuition reimbursement

Living Well Program for health

Qualifications

• High School diploma or equivalent required.
• ASE Certification preferred.
• Excellent communication and decision-making skills required.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Take responsibility for store operations on assigned shifts.
• Manage customer service and ensure safety in the workplace.

Skills

Integrity

Communication

Decision-making

Customer Service

Education

High School diploma or equivalent

ASE Certification

Job description

Join to apply for the Shift Supervisor (Full-Time) role at AutoZone

AutoZone's Full-Time Shift Supervisors assist the Store Manager in leading company initiatives, ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and ensuring compliance with company procedures. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on their shifts by Living the Pledge every day.

Position Responsibilities

• Assist Store Manager with supervising, training, and developing store personnel
• Take responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts
• Help manage the Commercial and Hub Departments to ensure service and delivery commitments are met
• Delegate and ensure timely completion of store merchandising tasks
• Operate cash registers, handle deposits, petty cash, and ensure lane accountability
• Follow all company policies and loss prevention procedures
• Use ZNET to assist customers in locating merchandise or finding alternatives
• Maintain a safe working environment, including PPE practices
• Monitor cash flow, inventory, and security
• Maintain sales productivity, store appearance, and merchandising standards
• Conduct opening and closing procedures
• Manage emergency situations and follow emergency procedures
• Follow accident procedures
• Provide performance feedback to the store manager
• Monitor and manage activities related to Risk & Safety Management
• Address and resolve customer concerns to turn complaints into compliments
• Process returns and manage inventory effectively
• Communicate issues and concerns to the Store Manager confidentially and timely
• Motivate AutoZoners to deliver WOW! Customer Service, improve productivity, and promote sales

Position Requirements

• High School diploma or equivalent
• ASE Certification preferred
• High level of integrity
• Excellent communication and decision-making skills
• Ability to drive customer service

Benefits at AutoZone

AutoZone offers comprehensive benefits to support the physical, mental, and financial wellbeing of its employees, including:

• Competitive pay and paid time off
• Company culture
• Medical, dental, vision, life, and disability insurance
• Health Savings and Flexible Spending Accounts with wellness rewards
• AutoZone discounts and perks
• 401(k) with company match and Stock Purchase Plan
• Living Well Program for health
• Career growth opportunities and tuition reimbursement

Benefits may vary by location. Learn more at careers.autozone.com.

An online application is required. Visit careers.autozone.com/candidateresources for instructions.

Fair Chance Statement: We consider criminal records on a case-by-case basis, in accordance with applicable laws, and do not disqualify applicants solely based on criminal history.

For more information, see the Philadelphia Fair Chance Poster.

We accept applications continuously, and our hiring team reviews submissions regularly. We will contact suitable candidates.