SHIFT SUPERVISOR (FULL TIME)

Chartwells Higher Education Dining Services; New York (NY); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Training and development

Retirement plan

Associate shopping program

Health and wellness programs

Discount marketplace

Identity theft protection

Pet insurance

Voluntary benefits

Job summary

Chartwells Higher Education Dining Services is seeking a capable supervisor to direct associates during a shift and ensure daily goals and policies are followed. The role calls for hands‑on leadership, scheduling, training, and performance evaluation within a dynamic dining program.

The ideal candidate brings front‑of‑house and culinary experience, strong communication, and organization. This full‑time position emphasizes staff development, safety, and service quality across meal periods.

Qualifications

• Front‑of‑house and culinary experience required.
• Ability to supervise shift operations and manage staff.
• Strong communication and organizational skills.
• Must be able to perform essential functions with or without reasonable accommodation.

Responsibilities

• Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while maintaining policy and procedure.
• Provide training and create work schedules.
• Evaluate performance, reward high performers, discipline when necessary.
• Prepare production or sales reports for management; ensure unit meets expectations for quality, productivity and safety.
• Act as contact person for employee complaints and time‑off requests.
• Mentor, develop employees and encourage goal setting and advancement within the organization.
• Perform other duties as assigned.

Skills

Front‑of‑house experience

Culinary experience

Shift supervision

Staff management

Communication skills

Organizational skills

Job description

Location: 60 Washington Square Southeast, New York, NY 10012. Schedule: Full time; days and hours may vary. Open availability.

Pay: $26.00 - $28.00 per hour.

Job Summary:

Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while maintaining policy and procedure.

Essential Duties and Responsibilities

• Provide training and create work schedules.
• Evaluate performance, reward high performers, discipline when necessary.
• Prepare production or sales reports for management; ensure unit meets expectations for quality, productivity and safety.
• Act as contact person for employee complaints and time‑off requests.
• Mentor, develop employees and encourage goal setting and advancement within the organization.
• Perform other duties as assigned.

Qualifications

• Prior front‑of‑house and culinary experience required.
• Ability to supervise shift operations and manage staff.
• Strong communication and organizational skills.
• Must be able to perform essential functions with or without reasonable accommodation.

Benefits

• Opportunities for training and development
• Retirement plan
• Associate shopping program
• Health and wellness programs
• Discount marketplace
• Identity theft protection
• Pet insurance
• Voluntary benefits (critical illness, accident, hospital indemnity, legal services, choice auto and home program)

Full‑time positions also include:

• Medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, flexible spending account (FSA)

Applying: Applications accepted online; online application only.

Commitment to diversity and inclusion:

Compass Group is an equal opportunity employer. We consider all qualified applicants regardless of race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, and other protected classifications. We will consider qualified applicants with criminal history in a manner consistent with all applicable laws.

Certain positions may require Florida Level 2 background screening.