Shift Supervisor (Full-Time)

Autozone; Nashville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the automotive sector is seeking a Full-Time Shift Supervisor in Nashville. The role involves assisting the Store Manager, training staff, and ensuring a high level of customer service. The ideal candidate will have strong communication skills and a commitment to integrity. AutoZone offers competitive pay, benefits, and opportunities for career growth.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) with company match

Tuition reimbursement

Exclusive discounts, including AutoZone in-store discount

Qualifications

• High School diploma or equivalent required.
• ASE Certification preferred.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure compliance with company policies and loss prevention procedures.
• Address customer concerns and resolve them.

Skills

Communication

Decision-Making

Integrity

Customer Service

Education

High School diploma or equivalent

ASE Certification

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager in leading company initiatives, ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and maintaining compliance with company procedures according to AutoZone's expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Take responsibility for store operation and the commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Help manage the Commercial and Hub Departments (if applicable) to ensure commercial accounts and stores are serviced and deliveries are made as promised.
4. Delegate and ensure timely completion of store merchandising tasks.
5. Operate cash registers and follow established cash handling procedures, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Use ZNET to assist customers in locating merchandise or finding suitable alternatives.
8. Maintain a safe working environment and ensure AutoZoners implement safety practices, including PPE (Personal Protective Equipment).
9. Monitor cash flow, inventory, and security control.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and execute proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback on AutoZoner performance to the store manager.
15. Assist in monitoring and managing activities related to Risk & Safety Management to maintain a safe work environment.
16. Address customer concerns and resolve them with the goal of turning complaints into compliments.
17. Process returns and manage inventory effectively.
18. Communicate AutoZoner issues and concerns to the Store Manager promptly and confidentially.
19. Motivate AutoZoners to deliver WOW! Customer Service, enhance productivity, and market products to boost sales and profits.

Position Requirements

• High School diploma or equivalent
• ASE Certification preferred
• Demonstrates high integrity
• Excellent communication and decision-making skills
• Ability to drive customer service

Benefits at AutoZone

AutoZone offers thoughtful benefits programs to support the physical, mental, and financial wellbeing of AutoZoners, including:

• Competitive pay and paid time off
• Company culture
• Medical, dental, vision, life, and disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive discounts, including AutoZone in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for health and wellness
• Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply; benefits may differ for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands. Learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: AutoZone considers applicants’ criminal records on a case-by-case basis, in accordance with applicable laws and ordinances, and evaluates the relevance of offenses to the position.

For more information, see the Philadelphia Fair Chance poster.

We continuously accept applications; our hiring managers will review submissions and contact suitable candidates.