Shift Supervisor (Full-Time)

Autozone; Minneapolis (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the automotive retail sector is seeking a Full-Time Shift Supervisor in Minneapolis. The role involves assisting the Store Manager in overseeing store operations, training staff, and ensuring excellent customer service. Candidates should have a high school diploma and strong communication skills. This position offers an opportunity to develop leadership skills in a dynamic retail environment.

Qualifications

• High School diploma or equivalent required.
• ASE Certified preferred.

Responsibilities

• Assist Store Manager with supervising and training personnel.
• Manage store operations in absence of management.
• Ensure compliance with company policies and safety practices.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

ASE Certified

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel
2. Assume responsibility for store operation and commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts
3. Help manage the Commercial and Hub Departments to ensure commercial accounts and stores are serviced, and deliveries are made as promised
4. Delegate and ensure store merchandising tasks are completed timely
5. Operate cash registers and follow cash handling duties, including deposits, petty cash, and lane accountability
6. Ensure all company policies and loss prevention procedures are followed
7. Utilize ZNET to assist customers in locating merchandise or finding suitable alternatives
8. Maintain a safe working environment and ensure AutoZoners implement safety practices including PPE
9. Monitor cash flow, inventory, and security control
10. Maintain sales productivity, store appearance, and merchandising standards
11. Conduct and review all opening and closing procedures
12. Manage emergency situations and conduct proper emergency procedures
13. Follow proper accident procedures
14. Provide feedback on AutoZoner performance to the store manager
15. Assist with monitoring and managing activities related to Risk & Safety Management to maintain safety
16. Address customer concerns and resolve them with the goal of turning complaints into compliments
17. Process returns and manage inventory effectively
18. Communicate AutoZoner issues and concerns to the Store Manager promptly and confidentially
19. Motivate AutoZoners to deliver WOW! Customer Service, enhance productivity, and market products to increase sales and profits

Position Requirements

• High School diploma or equivalent
• ASE Certified preferred
• Demonstrates high level of integrity
• Excellent communication and decision-making skills
• Ability to drive customer service