Shift Supervisor (Full-Time)

Autozone; Louisville (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Full-Time Shift Supervisor to assist in managing store operations, ensuring customer satisfaction, and training staff. This role involves supervising personnel, managing inventory, and maintaining a safe work environment while delivering exceptional customer service.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) with company match

Opportunities for career growth and tuition reimbursement

Qualifications

• High School diploma or equivalent required.
• ASE Certification preferred.

Responsibilities

• Assist Store Manager in supervising and training personnel.
• Ensure adherence to company policies and loss prevention procedures.
• Manage store operations in absence of Store Manager.

Skills

Communication

Decision-Making

Integrity

Customer Service

Education

High School diploma or equivalent

ASE Certification

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager in leading company initiatives, ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist the Store Manager in supervising, training, and developing store personnel.
2. Take responsibility for store operations and the commercial department during the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Help manage the Commercial and Hub Departments (if applicable) to ensure commercial accounts and stores are serviced and deliveries are made as promised.
4. Delegate and ensure timely completion of store merchandising tasks.
5. Operate cash registers and follow established cash handling procedures, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Utilize ZNET to assist customers in locating merchandise or finding suitable alternatives.
8. Maintain a safe working environment and ensure AutoZoners implement safety practices, including PPE (Personal Protective Equipment).
9. Monitor cash flow, inventory, and security controls.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and execute proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback regarding AutoZoner performance to the store manager.
15. Assist in monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment.
16. Address customer concerns and resolve them with the goal of turning complaints into compliments.
17. Process returns and effectively manage inventory.
18. Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner.
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

1. High School diploma or equivalent.
2. ASE Certification preferred.
3. Demonstrates high integrity.
4. Excellent communication and decision-making skills.
5. Ability to drive customer service.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs aimed at improving the physical, mental, and financial wellbeing of AutoZoners, including:

• Competitive pay and paid time off.
• Unrivaled company culture.
• Medical, dental, vision, life, and disability insurance options.
• Health Savings and Flexible Spending Accounts with wellness rewards.
• Exclusive discounts, including AutoZone in-store discounts.
• 401(k) with company match and Stock Purchase Plan.
• AutoZoners Living Well Program for mental and physical health.
• Opportunities for career growth and tuition reimbursement.

Eligibility and waiting period requirements may apply; benefits may differ in Puerto Rico, Hawaii, or the U.S. Virgin Islands. Learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: An applicant’s criminal record will be considered on a case-by-case basis, considering factors such as the relationship to the position, the nature and time elapsed since the offense, and other relevant information, in accordance with applicable laws.

AutoZone may consider certain offenses relevant to positions involving financial transactions, driving company vehicles, or supervising minors, as permitted by law.

Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

We continuously accept applications for this position. Our hiring managers review submissions regularly and will contact suitable candidates.