SHIFT SUPERVISOR (FULL TIME)

Iamtouchpoint; Indianapolis (IN); On-site; Full time

Job summary

A leading company is seeking a full-time SHIFT SUPERVISOR to oversee associates, ensuring job expectations are met. Responsibilities include training, performance evaluation, and maintaining quality standards. Join a team dedicated to excellent service in a healthcare environment.

Benefits

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Medical, Dental, Vision

Life Insurance

Disability Insurance

Flexible Spending Accounts

Paid time off

Qualifications

• Previous customer service experience is preferred but not required.

Responsibilities

• Direct activities of associates during a shift.
• Provide training and create work schedules.
• Evaluate performance and mentor employees.

Skills

Customer Service

Job description

Join to apply for the SHIFT SUPERVISOR (FULL TIME) role at TouchPoint Support Services

6 days ago Be among the first 25 applicants

Job Details

• We are hiring immediately for a full-time SHIFT SUPERVISOR position.
• Address: Ascension St. Vincent - 2001 West 86th Street, Indianapolis, IN 46260. Note: online applications accepted only.
• Schedule: Full-time schedule. Days and hours may vary; more details upon interview.
• Requirement: Previous customer service experience is preferred but not required.
• Pay Range: $18.00 to $20.00 per hour.

Application Process

Want to apply via text messaging? Text JOB to 75000 and search for requisition ID 1422604.

Terms and conditions apply. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions.

About TouchPoint Support Services

Our mission is to serve hospitality to patients, families, and visitors at Ascension Health hospitals across the U.S. We focus on creating a healing environment with excellent service and support for our communities.

Job Summary

Direct the activities of associates during a shift, ensuring that job expectations are met while adhering to policies and procedures.

Responsibilities

• Provide training and create work schedules.
• Evaluate performance, reward high performers, and discipline as needed.
• Prepare reports and ensure quality, productivity, and safety standards are met.
• Address employee complaints and requests for time off.
• Mentor and develop employees, encouraging goal setting and advancement.
• Perform other duties as assigned.

Benefits

Full-time and part-time associates enjoy benefits such as:

• Retirement Plan
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (e.g., Critical Illness, Accident Insurance)

Full-time positions also include:

• Medical, Dental, Vision
• Life Insurance, Disability Insurance
• Flexible Spending Accounts
• Paid time off and unpaid leave options

About Compass Group

We are committed to diversity and equal opportunity employment. We value all applicants and employees and do not discriminate based on protected characteristics.