Shift Supervisor (Full-Time)

AutoZone; Houma (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor to lead a team and ensure exceptional customer service. In this full-time role, you will support the Store Manager in training employees, managing store operations, and driving sales. You'll play a key role in maintaining a safe and productive work environment while addressing customer needs and enhancing their shopping experience. This position offers a chance to grow within a company that values its employees and promotes a culture of excellence and teamwork. If you're looking for a rewarding career with opportunities for advancement, this role is perfect for you.

Benefits

Competitive Pay

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Tuition Reimbursement

Exclusive Discounts

Health Savings Accounts

Flexible Spending Accounts

Qualifications

• High School diploma or equivalent required.
• ASE Certified preferred for technical knowledge.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure customer satisfaction by addressing concerns effectively.
• Monitor cash flow and maintain store merchandising standards.

Skills

Communication Skills

Decision-Making Skills

Customer Service

Integrity

Education

High School Diploma or Equivalent

ASE Certification

Tools

ZNET

Job description

Join to apply for the Shift Supervisor (Full-Time) role at AutoZone.

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Assume responsibility for the store operation and commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Assist with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised.
4. Delegate and ensure store merchandising tasks are completed in a timely manner.
5. Operate cash registers and follow established cash handling duties, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Utilize ZNET to help customers locate merchandise or find suitable alternatives.
8. Maintain a safe working environment while ensuring AutoZoners implement safety practices including PPE.
9. Monitor cash flow, inventory, and security control.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and conduct proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback regarding AutoZoner performance to the store manager.
15. Assist with monitoring and managing activities related to Risk & Safety Management to maintain a safe work environment.
16. Address customer concerns and resolve them with the goal of turning a complaint into a compliment.
17. Process returns and effectively manage inventory.
18. Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner.
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

1. High School diploma or equivalent.
2. ASE Certified preferred.
3. Demonstrates a high level of integrity.
4. Excellent communication and decision-making skills.
5. Ability to drive customer service.

Benefits At AutoZone

AutoZone offers comprehensive benefits to support the physical, mental, and financial wellbeing of its employees, including:

• Competitive pay and paid time off.
• Unrivaled company culture.
• Medical, dental, vision, life, and disability insurance options.
• Health Savings and Flexible Spending Accounts with wellness rewards.
• Exclusive discounts, including AutoZone in-store discounts.
• 401(k) with company match and Stock Purchase Plan.
• AutoZoners Living Well Program for health and wellness.
• Opportunities for career growth and tuition reimbursement.

Eligibility and waiting periods may apply. Benefits may differ for employees in Puerto Rico, Hawaii, or the U.S. Virgin Islands. Learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: A criminal record does not disqualify an applicant from employment and will be considered individually based on various factors. This includes compliance with applicable Fair Chance laws.

For more information, see the Philadelphia Fair Chance Poster.

We accept applications continuously; our hiring managers will review submissions and contact suitable candidates.