Shift Supervisor (Full-Time)

Autozone; Cleveland (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Full-Time Shift Supervisor to assist in managing store operations, training staff, and enhancing customer service. The role involves ensuring productivity, compliance with company policies, and delivering exceptional customer experiences. This position offers competitive pay, benefits, and opportunities for growth.

Benefits

Competitive pay and paid time off

Unrivaled company culture

Medical, dental, vision, life, and disability insurance options

Health Savings and Flexible Spending Accounts

Exclusive Discounts and Perks

401(k) with company match

Opportunities for career growth and tuition reimbursement

Qualifications

• Demonstrate high integrity.
• Ability to drive customer service.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Manage store operations during the absence of the Store Manager.
• Ensure all company policies and loss prevention procedures are followed.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

ASE Certified

Job description

Join to apply for the Shift Supervisor (Full-Time) role at AutoZone

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives, ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Assume responsibility for store operation and the commercial department during the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Manage the Commercial and Hub Departments (as applicable) to ensure commercial accounts and store deliveries are serviced as promised.
4. Delegate and ensure timely completion of store merchandising tasks.
5. Operate cash registers and follow cash handling duties, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Utilize ZNET to help customers locate merchandise or find suitable alternatives.
8. Maintain a safe working environment and ensure AutoZoners implement safety practices, including PPE.
9. Monitor cash flow, inventory, and security control.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and conduct proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback regarding AutoZoner performance to the store manager.
15. Assist with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment.
16. Address customer concerns and resolve them with the goal of turning complaints into compliments.
17. Process returns and effectively manage inventory.
18. Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner.
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

1. High School diploma or equivalent.
2. ASE Certified preferred.
3. Demonstrate high integrity.
4. Excellent communication and decision-making skills.
5. Ability to drive customer service.

Benefits At AutoZone

AutoZone offers thoughtful benefits programs aimed at improving AutoZoners’ physical, mental, and financial wellbeing, including:

• Competitive pay and paid time off
• Unrivaled company culture
• Medical, dental, vision, life, and disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive Discounts and Perks, including AutoZone in-store discount
• 401(k) with company match and stock purchase plan
• AutoZoners Living Well Program for health
• Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply; benefits may differ in certain regions. Learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: An applicant’s criminal record is not a disqualification and will be considered individually based on various factors, in compliance with applicable laws.

As permitted by law, AutoZone may consider certain offenses relevant to specific positions.

For more information, see the Philadelphia Fair Chance Poster.

We continuously accept applications for this position. Our hiring managers will review submissions and contact suitable candidates.