Shift Supervisor (Full-Time)

Autozone; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the automotive retail sector is seeking a Full-Time Shift Supervisor. The role involves assisting the Store Manager in leading initiatives, training staff, and ensuring exceptional customer service. Candidates should possess strong communication skills and a commitment to integrity. Benefits include competitive pay, medical insurance, and opportunities for career growth.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) with company match

Opportunities for career growth and tuition reimbursement

Exclusive discounts, including AutoZone in-store discount

Qualifications

• High School diploma or equivalent required.
• ASE Certification preferred.
• Demonstrates high integrity and excellent communication skills.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure timely completion of store merchandising tasks.
• Address customer concerns and resolve them effectively.

Skills

Communication

Decision-Making

Integrity

Customer Service

Education

High School diploma or equivalent

ASE Certification

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager in leading company initiatives and ensuring maximum productivity. They are responsible for training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

• Assist Store Manager with supervising, training, and developing store personnel.
• Take responsibility for store operation and commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
• Help manage the Commercial and Hub Departments (if applicable) to ensure commercial accounts and stores are serviced, and deliveries are made as promised.
• Delegate and ensure timely completion of store merchandising tasks.
• Operate cash registers and follow established cash handling procedures, including deposits, petty cash, and lane accountability.
• Ensure all company policies and loss prevention procedures are followed.
• Utilize ZNET to assist customers in locating merchandise or finding suitable alternatives.
• Maintain a safe working environment, ensuring AutoZoners implement safety practices including PPE (Personal Protective Equipment).
• Monitor cash flow, inventory, and security controls.
• Maintain sales productivity, store appearance, and merchandising standards.
• Conduct and review all opening and closing procedures.
• Manage emergency situations and conduct proper emergency procedures.
• Follow proper accident procedures.
• Provide feedback regarding AutoZoner performance to the store manager.
• Assist in monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment.
• Address customer concerns and resolve them with the goal of turning complaints into compliments.
• Process returns and effectively manage inventory.
• Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner.
• Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

• High School diploma or equivalent.
• ASE Certification preferred.
• Demonstrates high integrity.
• Excellent communication and decision-making skills.
• Ability to drive customer service.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs designed to improve AutoZoners’ physical, mental, and financial wellbeing, including:

• Competitive pay and paid time off.
• Unrivaled company culture.
• Medical, dental, vision, life, and disability insurance options.
• Health Savings and Flexible Spending Accounts with wellness rewards.
• Exclusive discounts, including AutoZone in-store discount.
• 401(k) with company match and Stock Purchase Plan.
• AutoZoners Living Well Program for mental and physical health.
• Opportunities for career growth and tuition reimbursement.

Eligibility and waiting period requirements may apply; benefits may differ for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands. Learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: An applicant’s criminal record is not an automatic disqualification and will be considered individually based on factors such as the relationship to the position, the nature and timing of the offense, and other relevant information. This complies with local Fair Chance ordinances in San Francisco, Los Angeles, and New York City, among others.

AutoZone may consider certain offenses relevant to positions involving financial transactions, driving company vehicles, or supervision of minors, as permitted by law.

Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

We continuously accept applications for this position. Our hiring managers review submissions regularly and will contact suitable candidates.