Shift Supervisor (Full-Time)

Autozone; Aurora (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Full-Time Shift Supervisor to lead store initiatives and enhance customer experiences. In this dynamic role, you will assist in supervising and training a dedicated team, ensuring operational excellence, and driving sales. You will be responsible for maintaining a safe and productive environment while delivering exceptional service. Join a company that values integrity and offers competitive benefits, including health insurance, a 401(k) plan, and opportunities for career growth. If you are passionate about customer service and leadership, this position is perfect for you.

Benefits

Competitive Pay

Paid Time Off

Medical, Dental, Vision Insurance

401(k) with Company Match

Tuition Reimbursement

Employee Discounts

Career Growth Opportunities

Health Savings Accounts

Flexible Spending Accounts

Living Well Program

Qualifications

• High School diploma or equivalent required.
• ASE Certified preferred for technical roles.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Monitor cash flow, inventory, and ensure compliance with policies.

Skills

Customer Service

Communication Skills

Decision-Making Skills

Integrity

Education

High School Diploma or Equivalent

ASE Certification

Tools

ZNET

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Assume responsibility for store operation and the commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Assist with management of the Commercial and Hub Departments to ensure commercial accounts and stores are serviced and deliveries are made as promised.
4. Delegate and ensure store merchandising tasks are completed in a timely manner.
5. Operate cash registers and follow established cash handling duties, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Utilize ZNET to help customers locate merchandise or find suitable alternatives.
8. Maintain a safe working environment and ensure AutoZoners implement safety practices including PPE.
9. Monitor cash flow, inventory, and security control.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and conduct proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback regarding AutoZoner performance to the store manager.
15. Assist with monitoring and managing activities related to Risk & Safety Management.
16. Address customer concerns and resolve them with the goal of turning complaints into compliments.
17. Process returns and manage inventory effectively.
18. Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner.
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

1. High School diploma or equivalent.
2. ASE Certified preferred.
3. Demonstrates high level of integrity.
4. Excellent communication and decision-making skills.
5. Ability to drive customer service.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs to support the physical, mental, and financial wellbeing of AutoZoners, including:

• Competitive pay and paid time off
• Unrivaled company culture
• Medical, dental, vision, life, and disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive Discounts and Perks, including AutoZone In-store discount
• 401(k) with Company match and Stock Purchase Plan
• AutoZoners Living Well Program
• Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply; benefits may differ for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands. Learn more at careers.autozone.com.

Application process details at careers.autozone.com/candidateresources.

Fair Chance Statement

An applicant’s criminal record is not a disqualification and will be considered individually based on various factors. AutoZone complies with all applicable fair chance laws and ordinances.

For more information, see the Philadelphia Fair Chance poster.

We continuously accept applications for this position. Our hiring managers review submissions regularly and will contact you if you are a good fit.

Compensation Range (USD): MIN 16.6 - MID 17.25 - MAX 17.9