Shift Supervisor - Fast-Casual Food Service Leader

Panchero's Mexican Grill; Waterloo (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible schedule

Competitive pay

Food Discounts

Career Advancement Opportunities

Fun Workplace Culture

Job summary

Pancheros Mexican Grill is seeking an Assistant Manager to lead daily operations in our Waterloo location. You will supervise shifts, ensure quality, safety, and customer experience, and act as the Customer Service Manager on Duty.

The role includes cash handling, staff training, and promoting a positive, fast‑casual dining culture. We offer a flexible schedule, competitive pay, food discounts, career advancement opportunities, and a fun workplace culture as part of a supportive team that loves

Qualifications

• Leadership experience required.
• No educational requirements.

Responsibilities

• Supervise shifts of 3 to 10 employees.
• Monitor Quality, Safety, and Customer Experience.
• Customer Service Manager on Duty.
• Cash Handling and Reconciliations of cash drawers.
• Training of Staff Members for New Hires & Promotions.
• Other duties as assigned.

Skills

Leadership experience

Customer service

Team supervision

Job description

Pancheros Mexican Grill is seeking an Assistant Manager to lead daily operations in our Waterloo location. You will supervise shifts, ensure quality, safety, and customer experience, and act as the Customer Service Manager on Duty.

The role includes cash handling, staff training, and promoting a positive, fast‑casual dining culture. We offer a flexible schedule, competitive pay, food discounts, career advancement opportunities, and a fun workplace culture as part of a supportive team that loves