Shift Supervisor: Lead Teams, Elevate Service & Growth

Panchero's Mexican Grill; Urbandale (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible schedule

Competitive pay

Food Discounts

Career Advancement Opportunities

Fun Workplace Culture

Job summary

Panchero's Mexican Grill in Urbandale, IA is seeking an Assistant Manager to lead shifts, supervise 3–10 staff, and ensure quality, safety, and customer experience. This role offers flexible scheduling, competitive pay, food discounts, and clear opportunities for career advancement in a fast-paced, fun workplace.

No formal education required beyond leadership experience. You will train staff, handle cash, and support the General Manager in daily operations to keep our burritos and service

Qualifications

• Leadership experience required.
• Strong customer service skills.
• Ability to supervise shifts and train staff.

Responsibilities

• Supervise shifts of 3 to 10 employees
• Monitor Quality, Safety, and Customer Experience
• Customer Service Manager on Duty
• Cash Handling and Reconciliations of cash drawers
• Training of Staff Members for New Hires & Promotions
• Other duties as assigned

Job description

Panchero's Mexican Grill in Urbandale, IA is seeking an Assistant Manager to lead shifts, supervise 3–10 staff, and ensure quality, safety, and customer experience. This role offers flexible scheduling, competitive pay, food discounts, and clear opportunities for career advancement in a fast-paced, fun workplace.

No formal education required beyond leadership experience. You will train staff, handle cash, and support the General Manager in daily operations to keep our burritos and service