Shift Supervisor: Customer Service Leader

PLS Financial Services, Inc.; Kenosha (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

A leading financial services provider is seeking a Shift Supervisor in Kenosha, WI. You will provide leadership to ensure outstanding customer service, meet operational objectives, and support the Assistant Store Manager. Ideal candidates should have management experience, strong communication skills, and the ability to work flexible hours. A background in hospitality, retail, or similar industries is preferred. Benefits include medical, 401(k), and opportunities for advancement.

Qualifications

• Minimum of one year of management experience in hospitality, financial services, retail or restaurant.
• Strong desire to exceed corporate initiatives.
• Ability to work flexible hours, including early morning, evenings, weekends, and holidays.
• English fluency is required.

Responsibilities

• Lead the store to deliver outstanding customer service.
• Assist the Assistant Store Manager in daily operations.
• Maintain exemplary customer service and build customer relationships.
• Ensure compliance with regulations and company policies.
• Manage schedules and cash in absence of the Store Manager.

Skills

Customer engagement

Relationship building

Communication skills

Team leadership

Integrity

Bilingual (English/Spanish)

Job description

A leading financial services provider is seeking a Shift Supervisor in Kenosha, WI. You will provide leadership to ensure outstanding customer service, meet operational objectives, and support the Assistant Store Manager. Ideal candidates should have management experience, strong communication skills, and the ability to work flexible hours. A background in hospitality, retail, or similar industries is preferred. Benefits include medical, 401(k), and opportunities for advancement.