Shift Supervisor: Customer Experience & Store Ops Lead

CVS Health Corporation; Charlotte (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Great benefits

Benefits package

Job summary

CVS Health Corporation is seeking a Shift Supervisor in Charlotte, NC. This on-site role supports store management, leads the crew, and ensures opening and closing procedures are completed accurately.

You will supervise staff, assist customers with questions, and maintain confidentiality of patient information where appropriate. The position emphasizes exceptional customer service, effective communication, and proper merchandising.

Qualifications

• Must demonstrate deductive and analytical thinking.
• Strong communication and basic computer skills required.
• Experience supervising others is a plus.

Responsibilities

• Lead store staff in the absence of a manager and Operations Supervisor.
• Assist customers and resolve issues while promoting CVS customer service culture.
• Oversee merchandising, pricing, stock, displays, and weekly promotions.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Education

High School diploma or equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor in Charlotte, NC. This on-site role supports store management, leads the crew, and ensures opening and closing procedures are completed accurately.

You will supervise staff, assist customers with questions, and maintain confidentiality of patient information where appropriate. The position emphasizes exceptional customer service, effective communication, and proper merchandising.