Shift Supervisor: Craft Lead & Team Coach

Starbucks Corp.; Phoenix (AZ); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Equity program - Bean Stock

Bonus opportunity

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy coffeehouse with craft and heart. You will coach teammates, ensure quality beverages and food, and uphold store standards while creating a welcoming space for the community.

You will manage daily operations, delegate tasks, and support partners to deliver outstanding service and safety. Starbucks offers extensive benefits and growth opportunities for partners.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience coaching the preparation of beverages and food to standard recipes or customer requests.
• Ability to delegate tasks and coordinate two or more staff members.
• Strong interpersonal skills and the ability to work as part of a team.
• Knowledge of store operations, safety, and cash handling procedures.

Responsibilities

• Lead and coach team to prepare quality beverages and food to standard recipes.
• Ensure customer service standards are met and store policies followed.
• Maintain a welcoming, organized, and safe environment for customers and partners.

Skills

Attendance & punctuality

Flexible hours

Customer service

Team leadership

Communication

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy coffeehouse with craft and heart. You will coach teammates, ensure quality beverages and food, and uphold store standards while creating a welcoming space for the community.

You will manage daily operations, delegate tasks, and support partners to deliver outstanding service and safety. Starbucks offers extensive benefits and growth opportunities for partners.