Shift Supervisor — Craft Coffee & Team Leadership

Hilton Garden Inn Wichita Downtown; Wichita (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Starbucks Shift Supervisor in Wichita oversees shift operations, models exceptional customer service, and supports store management in creating a welcoming environment. The role handles daily store tasks, inventory, and adherence to safety and brand guidelines throughout shifts.

The position requires 1+ years in customer service or retail, with preferred supervisory or barista experience; flexible hours and food handler certification may be required.

Qualifications

• 1+ years of customer service or retail experience.
• Prior supervisory or Starbucks barista experience preferred.
• Must obtain local food handler certification where required.

Responsibilities

• Open and close the store according to operational standards.
• Oversee cash handling procedures, cash drawer counts, and safe deposits.
• Lead customer service and craft beverages per Starbucks standards.
• Coach, mentor and delegate tasks to baristas to ensure quality and efficiency.

Skills

Communication

Time management

Problem solving

Education

High School Diploma or GED

Job description

Starbucks Shift Supervisor in Wichita oversees shift operations, models exceptional customer service, and supports store management in creating a welcoming environment. The role handles daily store tasks, inventory, and adherence to safety and brand guidelines throughout shifts.

The position requires 1+ years in customer service or retail, with preferred supervisory or barista experience; flexible hours and food handler certification may be required.