Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Upper Marlboro (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental & vision insurance

401(k) with employer match

Tuition coverage (SCAP)

Paid time off

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee team tasks, ensure quality beverages and food, and coach staff to uphold standards.

The role emphasizes strong communication, teamwork, and the ability to manage diverse duties in a fast-paced retail environment. Benefits and growth opportunities accompany the position.

Qualifications

• Maintain regular attendance and punctuality, with or without accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies including quality beverages/food, cash handling and safety with accommodations.
• Six months in a position with customer interactions.
• Six months of experience delegating tasks to two or more employees.
• Prepare and coach beverage/food preparation to standard recipes or customized orders.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
• Direct the work of team members and ensure quality beverages and service.
• Coach and supervise beverage and food preparation to standard recipes.

Skills

Customer service

Team leadership

Communication skills

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee team tasks, ensure quality beverages and food, and coach staff to uphold standards.

The role emphasizes strong communication, teamwork, and the ability to manage diverse duties in a fast-paced retail environment. Benefits and growth opportunities accompany the position.