Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Schaumburg Township (IL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Tuition coverage

401(k) matching

Paid vacation

Healthcare benefits

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a high‑volume store and cultivate a welcoming community space. You will guide baristas and food partners, ensure quality beverages and food, and uphold safety while delivering warm customer service.

The role requires reliable attendance, flexibility across shifts, and the ability to coach others. Join a team that values growth, benefits, and shared success in a busy neighborhood.

Qualifications

• Attendance and punctuality with/without accommodation
• Flexibility to work early mornings, evenings, weekends, holidays
• Adhere to store policies and safety standards
• 6+ months experience interacting with customers and fulfilling requests
• Experience delegating tasks and coordinating work for 2+ employees
• Ability to coach food/beverage preparation to standard recipes

Responsibilities

• Lead shift with craft and heart to ensure a welcoming space
• Direct and coach team to prepare quality beverages and food
• Ensure cash handling, safety and security procedures are followed
• Provide exceptional customer service and build relationships with guests

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a high‑volume store and cultivate a welcoming community space. You will guide baristas and food partners, ensure quality beverages and food, and uphold safety while delivering warm customer service.

The role requires reliable attendance, flexibility across shifts, and the ability to coach others. Join a team that values growth, benefits, and shared success in a busy neighborhood.