Shift Supervisor: Craft Coffee Team Leader

Starbucks Corp.; Marshalltown (IA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition assistance

Paid vacation

Parental leave

Discounts on Starbucks products

Job summary

Starbucks Corp. seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food preparation, coach teammates, manage cash handling, and uphold safety standards during variable shifts.

Ideal candidates bring 6+ months in customer-facing roles, ability to delegate, and strong communication within a retail environment. Join a team focused on growth and community connection.

Qualifications

• Maintain regular attendance and punctuality with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies: quality beverages/food, cash handling, safety and security.
• 6 months of customer-facing experience; ability to delegate tasks to others.
• Coach the preparation of beverages/food to standard recipes, with changes as needed.

Responsibilities

• Direct the work of others and motivate team on shift.
• Ensure welcoming, craft-focused service to customers.
• Maintain quality beverages and food and handle cash and safety.
• Coach and coordinate tasks for two or more teammates.
• Build relationships and work collaboratively within the store.

Skills

Customer service

Leadership

Team coordination

Communication

Retail knowledge

Interpersonal skills

Training / coaching

Job description

Starbucks Corp. seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food preparation, coach teammates, manage cash handling, and uphold safety standards during variable shifts.

Ideal candidates bring 6+ months in customer-facing roles, ability to delegate, and strong communication within a retail environment. Join a team focused on growth and community connection.