Shift Supervisor - Craft Coffee Lead & Team Growth

Starbucks Corp.; Baton Rouge (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences a welcoming space and high-quality beverages and foods. You will coach team members, manage shift operations, and uphold safety and efficiency standards while delivering exceptional customer service.

Ideal candidates bring six months in customer-facing roles, ability to delegate, strong communication, and a collaborative, team-oriented mindset in a fast-paced retail environment.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and to delegate tasks to two or more employees.
• Ability to learn quickly and adapt to changing customer needs.
• Knowledge of the retail environment and store safety standards.

Responsibilities

• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Lead shift operations with craft and heart to maintain a welcoming space.
• Oversee cash handling, safety, and security measures during shifts.
• Provide excellent customer service and build relationships with guests and team members.

Skills

Leadership

Communication

Teamwork

Customer service

Interpersonal skills

Flexibility

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences a welcoming space and high-quality beverages and foods. You will coach team members, manage shift operations, and uphold safety and efficiency standards while delivering exceptional customer service.

Ideal candidates bring six months in customer-facing roles, ability to delegate, strong communication, and a collaborative, team-oriented mindset in a fast-paced retail environment.