Shift Supervisor - Craft Coffee & Team Leader

Starbucks Corp.; Chicago (IL); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance (health)

Dental Insurance

Vision Insurance

401(k) with employer match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. The role requires coaching staff, maintaining quality beverages and food, and upholding store policies with strong customer service. Excellent communication and teamwork are essential.

The position offers flexible hours, including mornings, evenings, weekends, and holidays, with comprehensive benefits for partners and growth opportunities within the company.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• At least six (6) months of experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Strong interpersonal skills and ability to work as part of a team.

Responsibilities

• Lead with craft and heart to maintain Starbucks’ welcoming space for the community.
• Ensure quality beverages and food, cash handling, and store safety per policies.
• Coach and delegate tasks to team members to meet shift goals.
• Maintain regular attendance and punctuality, with flexible hours including early mornings, evenings, weekends, and holidays.

Skills

Customer service

Team leadership

Communication skills

Flexibility

Attendance & punctuality

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. The role requires coaching staff, maintaining quality beverages and food, and upholding store policies with strong customer service. Excellent communication and teamwork are essential.

The position offers flexible hours, including mornings, evenings, weekends, and holidays, with comprehensive benefits for partners and growth opportunities within the company.