Shift Supervisor: Craft Coffee & Team Leader

Starbucks; Baltimore (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Vacation

Sick Time Paid

Tuition Coverage

Parental Leave

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a store team and deliver the brand experience. You will supervise daily operations, coach partners, ensure quality beverages and food, manage safety and cash handling, and help maintain a welcoming environment for customers.

The role emphasizes teamwork, communication, and the ability to learn quickly, with opportunities for growth and comprehensive partner benefits.

Qualifications

• :Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards including quality beverages and food, cash handling and store safety, with or without reasonable accommodations.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Skills

Customer service

Food & beverage prep

Team leadership

Delegate tasks

Flexible scheduling

Cash handling

POS system

Tools

POS system

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a store team and deliver the brand experience. You will supervise daily operations, coach partners, ensure quality beverages and food, manage safety and cash handling, and help maintain a welcoming environment for customers.

The role emphasizes teamwork, communication, and the ability to learn quickly, with opportunities for growth and comprehensive partner benefits.