Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Moline (IL); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Tuition coverage

401(k) with employer match

Bean Stock equity program

Quarterly bonus

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead and mentor a store team, ensuring high standards of beverage and food quality, customer service, and safety. The role emphasizes teamwork, presence on the floor, and driving a welcoming environment for the community.

You will coach staff, manage cash handling, and coordinate tasks across shifts, with a strong focus on consistency and store policies. Competitive benefits apply to partners across locations.

Qualifications

• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to two or more employees.
• Ability to prepare and coach food and beverages to standard recipes or customized for customers.
• Flexible availability including early mornings, evenings, weekends, and holidays.

Responsibilities

• Lead daily store operations and supervise team members.
• Ensure quality beverages and food to standard recipes and customer specifications.
• Maintain cash handling, store safety and security protocols.
• Provide friendly, efficient customer service and resolve issues promptly.

Skills

Customer service

Team leadership

Cash handling

Food & beverage prep

Adaptability

Time management

Interpersonal skills

Communication

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead and mentor a store team, ensuring high standards of beverage and food quality, customer service, and safety. The role emphasizes teamwork, presence on the floor, and driving a welcoming environment for the community.

You will coach staff, manage cash handling, and coordinate tasks across shifts, with a strong focus on consistency and store policies. Competitive benefits apply to partners across locations.