Shift Supervisor — Craft Coffee & Team Growth

Starbucks Corp.; Lake Forest (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will guide team members, maintain service quality, and model exceptional customer care in a fast-paced store.

The role emphasizes reliability, flexibility, and strong interpersonal skills to inspire colleagues and deliver consistent, high-quality beverages and food. Join a renowned brand that values growth and inclusive benefits.

Qualifications

• Maintain regular attendance and punctuality, with or without accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies and standards, including quality beverages/food, cash handling, and safety.
• Six months of experience in customer-facing roles.
• Ability to coach beverage preparation to standard recipes or customized for customers.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Direct the work of others and coordinate tasks of two or more employees.
• Prepare beverages and food to standard recipes or customer requests, with adjustments as needed.
• Uphold store policies, safety standards, and security measures during shifts.
• Provide coaching and guidance to team members on drink preparation and service.

Skills

Customer service

Team leadership

Effective communication

Retail knowledge

Cash handling

Attendance & reliability

Adaptability

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will guide team members, maintain service quality, and model exceptional customer care in a fast-paced store.

The role emphasizes reliability, flexibility, and strong interpersonal skills to inspire colleagues and deliver consistent, high-quality beverages and food. Join a renowned brand that values growth and inclusive benefits.