Shift Supervisor - Craft Coffee & People Leader

Starbucks Corp.; Midlothian (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition coverage through ASU program

Paid vacation and sick time

Backup care and accommodation support

Disability benefits

Job summary

Starbucks Coffee Company is hiring a Shift Supervisor to lead a fast-paced coffeehouse with a customer-focused, team-oriented culture.

You will guide the team, ensure high-quality beverages and food, and uphold store policies while delivering a welcoming experience to the community. The role emphasizes coaching others, coordinating tasks, and maintaining safety and efficiency across shifts.

Qualifications

• 6+ months of experience interacting with customers and handling requests.
• Experience coaching food/beverage prep to standard recipes or customized requests.
• 6+ months of experience delegating tasks to others or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a busy retail setting.
• Knowledge of the retail environment and strong interpersonal skills.

Responsibilities

• Lead and supervise shift operations with craft and heart to maintain a welcoming space.
• Ensure quality beverages and food; manage cash handling and store safety.
• Coach and develop team members, assign tasks, and coordinate coverage across shifts.

Skills

Customer service

Team leadership

Effective communication

Training & coaching

Retail environment knowledge

Delegation

Job description

Starbucks Coffee Company is hiring a Shift Supervisor to lead a fast-paced coffeehouse with a customer-focused, team-oriented culture.

You will guide the team, ensure high-quality beverages and food, and uphold store policies while delivering a welcoming experience to the community. The role emphasizes coaching others, coordinating tasks, and maintaining safety and efficiency across shifts.