Shift Supervisor — Craft Coffee Leader & Growth

Starbucks; Houston (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition assistance

Paid vacation

Job summary

Starbucks is seeking a shift supervisor to lead a coffeehouse team, delivering warm, welcoming experiences for customers in a fast-paced environment. You will mentor partners, maintain quality beverages and food, and coach team members to follow standardized recipes and procedures.

The role emphasizes strong communication, reliable attendance, and the ability to manage tasks across multiple team members while upholding store policies and safety standards.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Adhere to store policies, ensure quality beverages and food, cash handling and safety.
• Six months of customer-facing work experience.
• Six months of delegating tasks to others.

Responsibilities

• Direct and train team to serve customers with craft and heart.
• Prepare and coach beverage and food production to standard recipes.
• Delegate tasks and coordinate work for two or more staff.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Cash handling

Food/beverage prep

Interpersonal skills

Job description

Starbucks is seeking a shift supervisor to lead a coffeehouse team, delivering warm, welcoming experiences for customers in a fast-paced environment. You will mentor partners, maintain quality beverages and food, and coach team members to follow standardized recipes and procedures.

The role emphasizes strong communication, reliable attendance, and the ability to manage tasks across multiple team members while upholding store policies and safety standards.