Shift Supervisor | Craft Coffee & Community Leader

Starbucks Corp.; Lehi (UT); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical & dental & vision

Life insurance

401(k) with employer match

Tuition assistance

Paid vacation & holidays

Disability benefits

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a coffeehouse team, ensuring a welcoming space for the community and delivering high-quality beverages and food. You will coach partners, manage shifts, and uphold store standards while embracing the brand’s values and guest experience.

The role emphasizes reliable attendance, flexibility across shifts, and teamwork to support daily operations in a fast-paced environment.

Qualifications

• Attend reliably and on time, with or without accommodations
• Flexibility to work mornings, evenings, weekends, holidays
• Adhere to store policies and standards including quality, cash handling, safety
• Minimum 6 months in a role with customer interactions
• Minimum 6 months delegating tasks to others and coordinating teammates

Responsibilities

• Lead shift with craft and heart to create a welcoming space
• Direct the work of team members and ensure customer satisfaction
• Prepare beverages and food to standard recipes or customer specs
• Coach and delegate tasks to staff to ensure smooth operations
• Maintain cash handling accuracy and store safety procedures

Skills

Team leadership

Customer service

Communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a coffeehouse team, ensuring a welcoming space for the community and delivering high-quality beverages and food. You will coach partners, manage shifts, and uphold store standards while embracing the brand’s values and guest experience.

The role emphasizes reliable attendance, flexibility across shifts, and teamwork to support daily operations in a fast-paced environment.