Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; Franklin (IN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance (Basic)

Disability Insurance

Paid Parental Leave

Vacation & Sick Time

401(k) with employer match

Bean Stock / Equity program

Quarterly Bonus

Emergency Savings

Tuition Coverage (ASU online)

Job summary

Starbucks Coffee Company in Indiana is seeking a shift supervisor to lead day-to-day coffeehouse operations. You will guide a team to prepare quality beverages and food to standard recipes while upholding safety, cash handling, and store policies. The role emphasizes rapid learning, strong communication, and teamwork to deliver a warm, welcoming experience for our community. The position offers benefits and a structured growth path.

Qualifications

• Six (6) months of experience in a role requiring constant customer interaction and fulfilling requests.
• Experience coaching the preparation of food and beverages to standard or customized recipes.
• Ability to delegate tasks to other employees and coordinate two or more staff.
• Strong ability to direct the work of others, learn quickly, and communicate effectively.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks store environment.
• Maintain store policies, quality beverages/food, cash handling, and safety standards.
• Coach and delegate tasks to team members to ensure smooth shift operations.
• Uphold partner and customer safety and provide excellent service.

Skills

Customer service

Team leadership

Communication

Flexible hours

Food preparation

Safety adherence

Job description

Starbucks Coffee Company in Indiana is seeking a shift supervisor to lead day-to-day coffeehouse operations. You will guide a team to prepare quality beverages and food to standard recipes while upholding safety, cash handling, and store policies. The role emphasizes rapid learning, strong communication, and teamwork to deliver a warm, welcoming experience for our community. The position offers benefits and a structured growth path.