Shift Supervisor — Craft Coffee Leader & Growth Path

Starbucks Corp.; Wales (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Short-term disability

Parental leave

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor in Wisconsin to lead a team, ensure quality beverages and food, and uphold store policies during varied shifts. You will coach staff, manage tasks, and help create a welcoming experience for customers and the community.

The role emphasizes flexibility, reliability, and strong customer service, with benefits and opportunities for growth discussed during onboarding.

Qualifications

• Must have at least 6 months of experience in a customer-facing role.
• Ability to delegate tasks to others and coordinate a small team.
• Flexibility to work early mornings, evenings, weekends, and holidays.

Responsibilities

• Direct and coach a team to deliver great customer service.
• Ensure quality beverages and food products per standard recipes and customer customization.
• Maintain store policies, safety, and cash-handling procedures.
• Coordinate tasks of two or more employees and supervise shift operations.
• Lead with craft and heart to create a welcoming Starbucks experience.

Job description

Starbucks Coffee Company is seeking a Shift Supervisor in Wisconsin to lead a team, ensure quality beverages and food, and uphold store policies during varied shifts. You will coach staff, manage tasks, and help create a welcoming experience for customers and the community.

The role emphasizes flexibility, reliability, and strong customer service, with benefits and opportunities for growth discussed during onboarding.