Shift Supervisor — Craft Coffee Leader

Starbucks; St. Louis (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a welcoming Starbucks store in the St. Louis area.

You will oversee opening/closing tasks, ensure quality beverages and foods, coach team members, and maintain store standards while delivering a warm customer experience. The role emphasizes teamwork, strong communication, and the ability to manage tasks with urgency and care.

Qualifications

• Direct the work of others and coach staff during shifts.
• Strong oral communication and customer service skills.
• Knowledge of the retail environment and store policies.
• Ability to work as part of a team and build relationships.
• Six months of customer-facing experience and task delegation.

Responsibilities

• Lead daily shift operations while maintaining quality beverages and foods.
• Coach and delegate tasks to team members to ensure smooth service.
• Demonstrate welcoming, customer-focused service and store standards.
• Manage customer interactions and respond to requests with empathy.

Skills

Direct the work of others

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a welcoming Starbucks store in the St. Louis area.

You will oversee opening/closing tasks, ensure quality beverages and foods, coach team members, and maintain store standards while delivering a warm customer experience. The role emphasizes teamwork, strong communication, and the ability to manage tasks with urgency and care.