Shift Supervisor, Coffeehouse: Lead with Craft & Community

Starbucks Corp.; Lee's Summit (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. in Missouri seeks a shift supervisor to lead with craft and heart, ensuring every coffeehouse remains a welcoming space for the community. You will supervise a team, uphold quality beverages and food, and handle cash and safety responsibilities.

The role requires six months of customer-facing experience, ability to delegate, quick learning, and strong communication. You will coach staff, work flexible hours including mornings, evenings, weekends, holidays, and help create a

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Availability to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
• Knowledge, Skills and Abilities: Ability to direct the work of others; Effective oral communication; Ability to work as part of a team; Strong interpersonal skills

Responsibilities

• Lead with craft and heart to make the Starbucks coffeehouse a welcoming space for the community.
• Oversee quality beverages and food products, cash handling, and store safety.
• Coach and delegate tasks to team members to ensure smooth operation during shifts.
• Provide excellent customer service and uphold store policies and standards.

Skills

Direct the work of others

Oral communication

Teamwork

Interpersonal skills

Customer service

Adaptability

Retail environment knowledge

Job description

Starbucks Corp. in Missouri seeks a shift supervisor to lead with craft and heart, ensuring every coffeehouse remains a welcoming space for the community. You will supervise a team, uphold quality beverages and food, and handle cash and safety responsibilities.

The role requires six months of customer-facing experience, ability to delegate, quick learning, and strong communication. You will coach staff, work flexible hours including mornings, evenings, weekends, holidays, and help create a