Shift Supervisor: Craft Coffee Leader

Starbucks Corp.; Cranford (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

Paid vacation

401(k)

Life insurance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations with a focus on craft, quality and customer connection. You will guide a team, ensure recipes and standards are followed, and maintain a welcoming environment for the community.

The role requires flexible hours, strong interpersonal skills, and proactive coaching to deliver exceptional service and safety in a fast-paced retail setting.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and coach a team to deliver quality beverages and food.
• Flexible availability including early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead store operations as a shift supervisor with craft and heart to create a welcoming space.
• Coach and develop team members to meet recipes and standards.
• Prepare beverages and food to Starbucks standards or customized for customers.
• Uphold store safety, cash handling, and policy compliance.

Skills

Customer service

Team leadership

Communication

Retail operations

Cash handling

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations with a focus on craft, quality and customer connection. You will guide a team, ensure recipes and standards are followed, and maintain a welcoming environment for the community.

The role requires flexible hours, strong interpersonal skills, and proactive coaching to deliver exceptional service and safety in a fast-paced retail setting.