Shift Supervisor: Craft Coffee Leader

Starbucks Corp.; Clinton Charter Township (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage: Starbucks College AA

401(k) with employer match

Paid parental leave

Backup care & senior support

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and deliver a welcoming, high-service experience for customers. You will guide a team, coach baristas, and ensure quality beverages and food while upholding safety and store policies.

Ideal candidates bring 6+ months in customer-facing roles, strong communication, and ability to coordinate tasks across multiple teammates. Weekends and holidays may be required; benefits are offered to partners.

Qualifications

• Requires consistent attendance and punctuality.
• Flexible availability including mornings/evenings/weekends/holidays.
• Experience in preparing beverages/food to standard recipes or customized for customers.
• Cash handling and store safety responsibilities.
• 6+ months in a customer-facing role with delegation to others.

Responsibilities

• Lead store operations with craft and heart.
• Coach and supervise teammates to prepare beverages and food to spec.
• Delegate tasks and coordinate two or more employees.
• Maintain high standards of customer service and store cleanliness.
• Foster a welcoming, community-focused coffeehouse experience.

Skills

Attendance & punctuality

Flexible hours

Quality beverages & food

Cash handling & safety

Customer service experience

Team leadership

Effective communication

Retail knowledge

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and deliver a welcoming, high-service experience for customers. You will guide a team, coach baristas, and ensure quality beverages and food while upholding safety and store policies.

Ideal candidates bring 6+ months in customer-facing roles, strong communication, and ability to coordinate tasks across multiple teammates. Weekends and holidays may be required; benefits are offered to partners.