Shift Supervisor - Craft Coffee Lead & Team Coach

Starbucks Corp.; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan

Stock program

Bonus potential

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations with heart and craft, creating a welcoming space for our community. You will guide your team to deliver consistent beverages and food, while maintaining store safety and cash handling standards.

You will coach associates, delegate tasks, and model excellent customer service, contributing to a positive partner experience and store performance.

Qualifications

• Dependable attendance and punctuality with or without accommodations.
• Available to work flexible hours including mornings, evenings, weekends, holidays.
• 6+ months experience in a customer-facing role.
• Experience delegating tasks to other employees.
• Ability to coach beverage/food prep to standard recipes.

Responsibilities

• Lead daily shift operations and ensure quality beverages and food.
• Coach and delegate tasks to team members to maintain efficiency.
• Uphold store safety, cash handling, and security procedures.
• Deliver excellent customer service and resolve issues promptly.

Skills

Customer service

Leadership

Communication

Teamwork

Tools

POS system

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations with heart and craft, creating a welcoming space for our community. You will guide your team to deliver consistent beverages and food, while maintaining store safety and cash handling standards.

You will coach associates, delegate tasks, and model excellent customer service, contributing to a positive partner experience and store performance.