Shift Supervisor: Craft Coffee Lead & Guest Experience

Starbucks Corp.; Irmo (SC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team, maintain quality beverages and customer service, and foster a welcoming store environment in Irmo, SC. This role emphasizes staff delegation, performance coaching, and adherence to safety and store policies.

You will collaborate with partners to ensure a smooth operation, manage weekly schedules, and uphold brand standards while delivering the Starbucks experience to every guest.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• At least six months of experience delegating tasks to two or more employees.
• Availability to work flexible hours including mornings, evenings, weekends, and holidays.

Responsibilities

• Direct the work of others and build a collaborative team.
• Ensure quality beverages and foods are prepared to standard recipes and customer specifications.
• Uphold store policies, safety, and cash handling procedures.

Skills

Customer service leadership

Team supervision

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Tools

POS systems

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team, maintain quality beverages and customer service, and foster a welcoming store environment in Irmo, SC. This role emphasizes staff delegation, performance coaching, and adherence to safety and store policies.

You will collaborate with partners to ensure a smooth operation, manage weekly schedules, and uphold brand standards while delivering the Starbucks experience to every guest.