Shift Supervisor: Craft Coffee, Lead & Grow

Starbucks Corp.; Miami (FL); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition coverage

Job summary

Starbucks Coffee Company in Miami is seeking a Shift Supervisor to lead the team on shift, ensuring every beverage and food item meets quality standards and safety guidelines. You will coach partners, manage tasks, and maintain a welcoming store environment for customers and communities.

You will provide strong leadership, direct work, and coordinate activities with a focus on service excellence, teamwork, and adherence to store policies during varied shifts in a fast-paced retail setting.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct the work of others and coach team members.
• Strong communication and interpersonal skills.
• Comfort with cash handling, store safety, and security policies.
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
• Experience delegating tasks and coordinating 2+ employees.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space.
• Direct and coach team to prepare beverages and food to standard recipes.
• Ensure quality beverages and food, cash handling, and store safety.
• Coordinate tasks and responsibilities across team members during shifts.

Skills

Attendance

Flexible hours

Customer interaction

Team leadership

Coaching

Delegation

Communication

Retail environment

Job description

Starbucks Coffee Company in Miami is seeking a Shift Supervisor to lead the team on shift, ensuring every beverage and food item meets quality standards and safety guidelines. You will coach partners, manage tasks, and maintain a welcoming store environment for customers and communities.

You will provide strong leadership, direct work, and coordinate activities with a focus on service excellence, teamwork, and adherence to store policies during varied shifts in a fast-paced retail setting.