Shift Supervisor - Lead Craft Coffee & Customer Experience

Starbucks Corp.; Miami (FL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition coverage through Starbucks

Paid vacation accrual

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, shaping a welcoming coffeehouse experience for the Miami community. You will guide a team to deliver quality beverages and food while maintaining store safety and excellent customer service.

The role requires 6 months of customer-facing and supervisory experience, with flexible availability including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a role requiring constant interaction with customers
• Six months of experience delegating tasks to two or more employees
• Availability to work flexible hours including mornings, evenings, weekends, nights and holidays

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community
• Prepare beverages and food to standard recipes, including modifications
• Coach and delegate tasks to team members to ensure smooth shifts and store safety

Skills

Direct others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, shaping a welcoming coffeehouse experience for the Miami community. You will guide a team to deliver quality beverages and food while maintaining store safety and excellent customer service.

The role requires 6 months of customer-facing and supervisory experience, with flexible availability including mornings, evenings, weekends, and holidays.