Shift Supervisor: Craft Coffee Lead (Flexible Hours)

Starbucks Corp.; Cincinnati (OH); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Tuition coverage via Baker College?

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest enjoys a welcoming experience in the store. You will guide the team to prepare beverages and food to standard recipes, coach staff, and uphold safety and cleanliness while delivering exceptional service.

Eligible partners gain access to comprehensive benefits, tuition support, and opportunities for career growth within the company.

Qualifications

• Attendance and punctuality to work reliably.
• Flexibility to work mornings, evenings, weekends, nights and holidays.
• Provide quality beverages and food to standard recipes or customer customizations.
• Six months of customer-facing experience.
• Six months of experience delegating tasks to others.

Responsibilities

• Lead the shift by directing team members to ensure smooth store operations.
• Model Starbucks standards in beverage/food quality and customer service.
• Coach and train partners to uphold safety, sanitation and company policies.

Skills

Directing others

Customer service

Teamwork

Communication

Retail knowledge

Fast learner

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest enjoys a welcoming experience in the store. You will guide the team to prepare beverages and food to standard recipes, coach staff, and uphold safety and cleanliness while delivering exceptional service.

Eligible partners gain access to comprehensive benefits, tuition support, and opportunities for career growth within the company.