Shift Supervisor: Craft Coffee & Flexible Leadership

Starbucks Corp.; Illinois; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Tuition coverage (Starbucks College)

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a busy coffeehouse, coach team members, and ensure the delivery of quality beverages and food while upholding store safety and cash-handling policies. You’ll drive a welcoming environment and support daily operations with a focus on guest satisfaction.

You will mentor teammates, coordinate tasks, and respond quickly to guest requests, all while modeling Starbucks values and maintaining high performance during all shifts.

Qualifications

• Minimum 6 months customer-facing experience.
• Experience delegating tasks to 2+ employees.
• Able to train and coach food and beverage preparation to standard recipes.

Responsibilities

• Lead and coach team to prepare beverages and food to standard recipes.
• Direct and coordinate tasks of 2+ employees.
• Maintain store safety, cash handling, and security policies.
• Ensure consistent customer service and attendance to store standards.

Skills

Direct the work of others

Learn quickly

Effective verbal communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead a busy coffeehouse, coach team members, and ensure the delivery of quality beverages and food while upholding store safety and cash-handling policies. You’ll drive a welcoming environment and support daily operations with a focus on guest satisfaction.

You will mentor teammates, coordinate tasks, and respond quickly to guest requests, all while modeling Starbucks values and maintaining high performance during all shifts.