Shift Supervisor: Craft Coffee & Community Leader

Starbucks Corp.; Sumter (SC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition assistance

Job summary

Starbucks Coffee Company in Sumter, SC is seeking a shift supervisor to lead with craft and heart, ensuring each beverage meets quality standards and the store runs smoothly. You will coach team members, coordinate tasks, and promote a welcoming environment for customers and partners alike.

The role requires 6 months of customer service experience, flexibility for varied shifts, and the ability to train others while maintaining store policies and safety.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Flexibility to work early mornings, evenings, weekends, nights and/or holidays
• Able to prepare and coach beverage/food to standard recipes or customized modifications
• Experience delegating tasks to two or more employees and coordinating their work

Responsibilities

• Direct the work of others and ensure quality of beverages and food
• Coach and mentor team members to deliver excellent customer service
• Maintain store policies, safety, and security while managing busy periods
• Foster a welcoming, community-focused environment

Skills

Customer service

Team leadership

Cash handling

Communication

Retail knowledge

Tools

POS system

Job description

Starbucks Coffee Company in Sumter, SC is seeking a shift supervisor to lead with craft and heart, ensuring each beverage meets quality standards and the store runs smoothly. You will coach team members, coordinate tasks, and promote a welcoming environment for customers and partners alike.

The role requires 6 months of customer service experience, flexibility for varied shifts, and the ability to train others while maintaining store policies and safety.