Shift Supervisor: Craft Coffee & Community Leader

Starbucks Corp.; Potomac (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid time off

Job summary

Starbucks Coffee Company in Potomac, MD seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while upholding quality beverages and food to standard recipes and store policy. You will coach team members, delegate tasks, and ensure excellent customer service with strong communication, teamwork, and relationship building.

Starbucks offers extensive benefits including health coverage, 401(k) with employer match, tuition assistance through the Starbucks

Qualifications

• Six months of customer-facing experience.
• Six months of experience delegating tasks to others.
• Ability to work flexible hours including early mornings, evenings, weekends, holidays.
• Prepare and coach beverage/food preparation to standard recipes.

Responsibilities

• Direct and supervise team to meet service standards.
• Assist in training and coaching crew for quality beverages and food.
• Maintain store safety and cash handling per policy.
• Provide excellent customer service and build relationships with customers.

Skills

Directing others

Customer service

Oral communication

Teamwork

Retail knowledge

Flexibility

Job description

Starbucks Coffee Company in Potomac, MD seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while upholding quality beverages and food to standard recipes and store policy. You will coach team members, delegate tasks, and ensure excellent customer service with strong communication, teamwork, and relationship building.

Starbucks offers extensive benefits including health coverage, 401(k) with employer match, tuition assistance through the Starbucks