Shift Supervisor: Craft Coffee & Community Leader

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical benefits

Tuition coverage

401(k) match

Quarterly bonus

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community. You will supervise teammates, uphold quality beverages and food, and model exceptional customer service.

This role emphasizes attendance, flexible hours, coaching, and coordination of tasks. The position offers robust benefits and opportunities for growth as part of Starbucks' partner community.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, holidays.
• Maintain quality beverages/food, cash handling, and store safety to standard.
• Six months in a customer-facing role handling requests.
• Prepare and coach staff to standard recipes or customized for customers.
• Six months of experience delegating tasks to two+ employees.

Responsibilities

• Lead store operations and guest experience with craft and heart.
• Coach and delegate tasks to team members to ensure smooth shifts.
• Maintain quality beverages and food to Starbucks standards.

Skills

Attendance

Flexible hours

Quality beverages

Cash handling

Team leadership

Customer service

Interpersonal skills

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community. You will supervise teammates, uphold quality beverages and food, and model exceptional customer service.

This role emphasizes attendance, flexible hours, coaching, and coordination of tasks. The position offers robust benefits and opportunities for growth as part of Starbucks' partner community.