Shift Supervisor: Craft Coffee & Community Leader

Starbucks Corp.; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition assistance

Paid vacation

Sick time

Parental leave

Holidays pay

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor who will lead with craft and heart, ensuring a welcoming space for the community while maintaining quality beverages and food. You will support coaching, staffing, and daily store operations to meet standards.

Flexible hours and dependable attendance are required, along with a focus on safety and customer satisfaction. This role includes opportunities for growth and a robust benefits package.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling customers' requests.
• At least six (6) months of experience delegating tasks to two or more employees.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
• Provide quality beverages and food products, manage cash handling and store safety.
• Direct and coordinate tasks of team members to ensure smooth operations.
• Coach staff on recipe preparation and customer service delivery.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor who will lead with craft and heart, ensuring a welcoming space for the community while maintaining quality beverages and food. You will support coaching, staffing, and daily store operations to meet standards.

Flexible hours and dependable attendance are required, along with a focus on safety and customer satisfaction. This role includes opportunities for growth and a robust benefits package.