Shift Supervisor: Craft Coffee & Community Leader

Starbucks Corp.; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company in Houston seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach the preparation of beverages and foods to standard recipes and guide a team to deliver exceptional guest experiences.

Ideal candidates have strong customer-service skills, the ability to learn quickly, and a collaborative mindset. Starbucks offers extensive benefits and opportunities for growth across locations.

Qualifications

• Regular and consistent attendance and punctuality, with or without accommodation.
• Flexibility to work early mornings, evenings, weekends, nights and/or holidays.
• Adhere to store policies and standards, ensure quality beverages and foods, cash handling, safety and security.
• Minimum 6 months experience interacting with customers and fulfilling requests.
• Minimum 6 months experience delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Direct the work of team members and coordinate tasks.
• Prepare beverages and foods to standard recipes, accommodating substitutions when needed.
• Maintain store safety and security and uphold operating policies.
• Contribute to a positive, team-oriented work environment.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Team collaboration

Relationship building

Job description

Starbucks Coffee Company in Houston seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach the preparation of beverages and foods to standard recipes and guide a team to deliver exceptional guest experiences.

Ideal candidates have strong customer-service skills, the ability to learn quickly, and a collaborative mindset. Starbucks offers extensive benefits and opportunities for growth across locations.