Shift Supervisor - Craft Coffee & Community Leader

Starbucks Corp.; Green Bay (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage via Starbucks College

Paid vacation

Holiday pay

Discounted company stock program

Job summary

Starbucks Corp. is seeking a shift supervisor to lead the team and create a welcoming space for customers in Green Bay. You will model the craft of beverage preparation and guide partners to deliver consistent quality. A focus on service, teamwork, and store safety is essential.

You will manage daily operations, coach teammates, and ensure compliance with cash handling and safety protocols. This role supports a positive community experience and ongoing partner growth.

Qualifications

• Six (6) months of experience in a position requiring constant interaction with customers.
• At least six (6) months of experience delegating tasks to other employees or coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Strong interpersonal and communication skills.
• Knowledge of the retail environment and customer service standards.
• Willingness to work flexible hours including early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead shift with craft and heart to create a welcoming Starbucks experience.
• Ensure quality beverages and food prepared to standard recipes or customer specifications.
• Handle cash and maintain store safety and security procedures.
• Delegate tasks to team members and coordinate work across the shift.

Skills

Customer service

Leadership

Teamwork

Effective communication

Retail environment knowledge

Cash handling

Flexibility

Training/delegation

Job description

Starbucks Corp. is seeking a shift supervisor to lead the team and create a welcoming space for customers in Green Bay. You will model the craft of beverage preparation and guide partners to deliver consistent quality. A focus on service, teamwork, and store safety is essential.

You will manage daily operations, coach teammates, and ensure compliance with cash handling and safety protocols. This role supports a positive community experience and ongoing partner growth.