Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Sturgeon Bay (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) employer match

Tuition assistance

Job summary

Starbucks Coffee Company in Wisconsin is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store environment and high-quality beverages for our community. You will guide a team, uphold recipes, and deliver exceptional service in a fast-paced setting.

You will coach staff, manage tasks, handle cash, and maintain safety and cleanliness to foster a positive, collaborative retail culture. This role offers growth and industry-leading benefits.

Qualifications

• Six months of experience interacting with customers.
• Experience delegating tasks to others or coordinating a small team.
• Ability to learn quickly and work as part of a team.
• Knowledge of the retail environment and customer service standards.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks store for the community.
• Oversee daily beverage and food preparation to standard recipes and quality.
• Coach and supervise team members, allocate tasks, and ensure smooth store operations.
• Maintain cash handling accuracy and store safety standards.

Skills

Customer service

Team leadership

Effective communication

Retail knowledge

Interpersonal skills

Tools

POS system

Cash handling

Job description

Starbucks Coffee Company in Wisconsin is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store environment and high-quality beverages for our community. You will guide a team, uphold recipes, and deliver exceptional service in a fast-paced setting.

You will coach staff, manage tasks, handle cash, and maintain safety and cleanliness to foster a positive, collaborative retail culture. This role offers growth and industry-leading benefits.