Shift Supervisor — Craft Coffee & Community Builder

Starbucks Corp.; Somerset (KY); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and disability coverage

Paid vacation and sick time

401(k) with employer match

Starbucks equity program (Bean Stock)

Quarterly bonus opportunity

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead a team in a fast-paced coffeehouse, ensuring high-quality beverages and customer service. You will manage shifts, train teammates, and uphold store standards to create a welcoming community hub.

Ideal candidates will have several months of customer-facing and leadership experience, strong communication, and the ability to coordinate tasks for multiple partners. This role emphasizes craft, heart, and growth opportunities within Starbucks.

Qualifications

• 6 months of experience in a position that required constant interacting with and fulfilling customer requests
• At least 6 months of experience delegating tasks to others and coordinating work for two or more employees
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers

Responsibilities

• Lead shift operations to ensure quality beverages and food and maintain store standards
• Direct and coach team members to deliver friendly service
• Uphold cash handling, safety, and store policies while supporting a welcoming environment

Skills

Customer service

Team leadership

Communication

Retail knowledge

Scheduling & delegation

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead a team in a fast-paced coffeehouse, ensuring high-quality beverages and customer service. You will manage shifts, train teammates, and uphold store standards to create a welcoming community hub.

Ideal candidates will have several months of customer-facing and leadership experience, strong communication, and the ability to coordinate tasks for multiple partners. This role emphasizes craft, heart, and growth opportunities within Starbucks.