Shift Supervisor - Craft Coffee & Community

Starbucks Corp.; New York (NY); On-site; USD 32,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Tuition assistance program

401(k) with company match

Paid vacation and sick time

Disability coverage

Job summary

Starbucks Coffee Company in New York, NY is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space and consistent product quality. You will coach a small team, manage daily operations, and deliver a memorable experience for every guest.

This role requires 6+ months of customer service experience, ability to work flexible hours including early mornings, evenings, weekends and holidays, and strong teamwork. We offer growth and comprehensive benefits.

Qualifications

• 6+ months of experience in a customer-facing role.
• Ability to learn quickly and adapt to changing needs.
• Strong communication and interpersonal skills.
• Knowledge of the retail environment and procedures.
• Willingness to work flexible hours including mornings/evenings/weekends/holidays.

Responsibilities

• Lead store operations with craft and heart to create a welcoming space.
• Ensure quality beverages and food products and uphold cash handling and safety standards.
• Coach and delegate tasks to a team of employees.
• Maintain POS accuracy and assist with opening/closing duties.
• Foster teamwork and build positive relationships with customers and partners.

Skills

Direct others

Fast learner

Oral communication

Retail knowledge

Team player

Relationship building

Job description

Starbucks Coffee Company in New York, NY is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space and consistent product quality. You will coach a small team, manage daily operations, and deliver a memorable experience for every guest.

This role requires 6+ months of customer service experience, ability to work flexible hours including early mornings, evenings, weekends and holidays, and strong teamwork. We offer growth and comprehensive benefits.