Shift Supervisor - Concessions

Omaha's Henry Doorly Zoo and Aquarium; Omaha (NE); On-site; USD 10,000 - 60,000; Part time

Job summary

Omaha's Henry Doorly Zoo & Aquarium is seeking a part-time Shift Supervisor for Concessions. The role involves overseeing daily operations, ensuring customer service excellence, and supervising staff. Ideal candidates will have strong interpersonal skills and a high school diploma.

Qualifications

• Must pass drug screening and background check.
• Must attend and pass State of Nebraska Health Department-Food Handling course.

Responsibilities

• Oversee and assist with all duties in the concession area.
• Ensure first class customer service is being offered at all times.
• Supervise building crew on cleaning, cooking, and inventory tasks.

Skills

Interpersonal Skills

Communication

Detail Oriented

Math Skills

Education

High School Diploma or GED

Job description

Job Details

Omaha Zoo - Omaha, NE

Part Time

Shift Supervisor - Concessions

Job Title: Shift Supervisor - Concessions

FLSA Status: Non-exempt

Hours: Part-time (flexible schedule available; up to 24 - 40 hours per week including weekends and holidays)

Wage:$16.75/hour

This position is considered year-round, part-time.

Summary: Omaha's Henry Doorly Zoo & Aquarium is seeking a Shift Supervisor to utilize all resources and personnel so that the Concession areas work at maximum efficiency. The Shift Supervisor must be available five days a week with a varied schedule. The Shift Supervisor reports to the Concession Supervisors and Assistant Manager of the Concessions Department.

Duties and Responsibilities (include but not limited to):

• Oversee and assist with any and all duties assigned to the building.
• Prepare cash in registers and buildings for opening each day.
• Ensure all employees are in approved Zoo uniform with shirt tucked in and wearing name badge.
• Supervise building crew on the following tasks: cleaning, cooking, breaks, employee scheduling, inventory, end of day closing and stocking.
• Ensure proper food handling and proper food portioning is understood and followed.
• Responsible for continuous on the job training and re-training staff.
• Accurately prepare daily paperwork and submit paperwork in folder at the end of the night, which will be given to the supervisor that checks your stand along, along with the keys to your stand.
• Ensure first class customer service is being offered at all times.
• Clearly communicate problems, ideas and situations to the Assistant Manager and/or Concession Supervisors.
• Ensure proper cash handling procedures are followed.
• Uphold and adhere to all Zoo policies and procedures.
• Other duties as assigned.

Job Requirements:.

• Must be a minimum of 18 years of age.
• Must be available to work up to 32- 40 hours each week during the summer season, including weekends and holidays.
• During off season, a minimum of 24 hours per week is required including weekends, holidays, and some evenings.
• Must pass drug screening and background check.
• Must attend and pass State of Nebraska Health Department-Food Handling course offered at the Zoo
• Ability to work well with other people and present a positive image and attitude.
• Must have a high school diploma or GED.
• Possess good math and calculator skills.
• Ability to work well with guests that will reflect positively on the Zoo.
• Ability to work with employees with a wide range of ages and experiences.
• Detail oriented with strong interpersonal skills.
• Ability to communicate clearly.

Experience:

• Prior supervisory experience is helpful.

Physical Requirements:

• Ability to lift up to 35 lbs.

Work Environment:

Work is performed indoors in a climate controlled environment. Employee may be asked to perform in other areas which includes outdoor locations. Depending on the location, employee must adapt to warmer temps due to certain equipment such as grills and fryers. Must wear closed toe shoes. While in performance of job duties, the employee is required to stand; walk; use hands to handle, signal and feel; reach with hands and arms; climb or balance; stop; kneel; crouch and/or crawl; talk and hear and occasionally lift up to 35 pounds using safe and proper methods.

DISCLAIMER

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Omaha's Henry Doorly Zoo & Aquarium is an Equal Employment Opportunity Employer as defined by the EEOC.